Premiss support
Get help with your account, strategies, backtests, or a ChatGPT or Claude connection.
Contact us
Email the Premiss team at founders@loralabs.co.
Tell us what you were trying to do, what happened, and whether you were using Premiss, ChatGPT, or Claude. Include the strategy or backtest link and the error message if relevant.
Keep passwords, access tokens, and exchange API keys out of your message.
Connection help
If a connection has expired, reconnect from ChatGPT or Claude and choose your Premiss workspace. Editing existing strategies requires permission to edit; paper reports require separate read access.
Connect Premiss to ChatGPT or ClaudeManage or revoke connected accounts